One of the ways to maximise employee’s productivity is to allow them to focus on relevant non-repetitive tasks and pursuing better time management.
The prospect of reducing, or even eliminating, the plethora of repetitive tasks that weigh down the shoulders of employees on a daily basis, consuming resources in terms of energy and time, is one of the reasons for the enthusiasm generated by the new horizons opened up by artificial intelligence.
The promise is to free up resources and redirect them towards projects with a more ‘human’ core, so to speak, such as activities requiring creativity or ingenuity. It is precisely in tasks based on social intelligence, creative intelligence, perception and the ability to interact with chaotic systems that the human factor is fundamental and, at the moment, cannot be replaced by machines.
For many other tasks, however, cognitive technologies are ripe to come to the aid of employees, lightening their working days and allowing them to concentrate on more stimulating and useful tasks for the company.
Among the many routine tasks that can be automated are the following:
- Searching for information within the company’s knowledge base, often made time-consuming by the amount of folders and files to open;
- taking quick notes and sharing them in real time with other people or devices;
- requesting technical information and instructions from a virtual assistant that responds consistently on the basis of company documentation (e.g. “How do I install the printer?”, “How do I use a particular machine?”, etc.);
- manage the organisation of meetings between employees in an automatic way through sharing calendars and sending emails.
Automating processes, reducing errors and managing customers and sales not only cuts business costs but also increases revenue. And the savings figures are anything but laughable: according to a report by WorkMarket, automation could result in savings of between two and three hours in the working day of employees. This would translate into 6 to 9 weeks of time spent on other tasks over the course of a year.
Estimates from another study by Deloitte agree. Indeed, AI could free up around 30% of managers’ and employees’ time. Of course, the size and impact of the change depends on many factors, some political, some financial, but also on the size of the investment that individual companies will choose to make. What is certain is that the process has begun and the direction of automation is set.
Presago provides your company with a management assistant to speed up repetitive tasks so that you can make the best use of your time and resources. Contact us for a free consultation.